About Balloon
Latex Balloons
Our Number Balloon Towers look their best for approximately 3–7 days when kept indoors under normal conditions.
The exact duration may vary depending on temperature, humidity, and exposure to sunlight.
Keep your balloon tower inside the protective plastic bag until your event to help maintain its colour and appearance.
Latex balloons naturally oxidise over time, which may cause the colour to become less vibrant. To keep your balloon tower looking its best, we recommend displaying it indoors and away from direct sunlight.
Pick up
We are not liable for damage to the balloon caused by customers after picking it up.
Please keep sharp objects away from the balloon and put it in the back seat of your car instead of in the trunk.
For Pick Up Orders
1. You must commit to your scheduled pick-up time.
2. A notice of at least 24 hours is required if you wish to reschedule your pick-up time.
3. Any late (30 minutes or more) or no-shows will require a new appointment and scheduled pick-up time.
4. We will not be accommodating unconfirmed and sudden visits and requests for pick-ups.
Refund
We are unable to give refunds if you change your mind as the product is customised. Please choose and purchase carefully.